What is RPA?
Robotic Processing Automation is a cost-saving productivity tool that can mimic, emulate and automate repetitive, high-volume, labour-intensive processes including data entry, data extraction and passing data to/from different applications.
Our RPA product SST also provides linkage to legacy systems.
Why Use RPA?
Cost Savings
The healthcare industry spends a stunning £1.5bn each year on poorly performed and error prone manual tasks.
Legacy Connectivity & Digital Transfer of Care (DTOC)
According to a recent PRSB report, “poor infrastructure... prevented optimal delivery of COVID care."
AI Gateway
According to Gartner, RPA is but one emerging AI technology that is helping healthcare delivery organisations.
The Benefits
Of RPA
Adoption
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Cost reduction: Organisations report a 20-30% cost reduction with RPA
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Return-On-Investment (ROI): Most organisations report 30-50% ROI
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Speed: RPA undertakes tasks 4–10x faster than a person
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Reliability: RPA robots only do what they are told (no human errors)
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Productivity: Available 100% of the time 24/7
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Auditability: Robots allow for full, retroactive inspection on transactions
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Light touch: Robots work with existing applications and systems
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Employee satisfaction: More time to do transformational work
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Reduced attrition: Better staff satisfaction results in reduced attrition
Source: NHS Transformation Directorate, May 2022
Proven
Results
A number of NHS Trusts have begun to incorporate RPA solutions into their overall digital plan and report significant cost and time savings:
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One NHS Trust saved ￡150K and freed up 4,400 staff hours
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RPA saved another Trust ￡220K through automation
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RPA is saving a hospital￡2M yearly
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RPA has been used by a Trust to migrate 6M patient records
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At another Trust, RPA rebooked thousands of appointments
User Stories
“We recently implemented SST to provide support related to COVID-19 testing and result reporting. Staff built automated workflows to assist with merging files and test results, processing those results in our EPR, and then emailing or texting the results to patients”
Lauren Josie
Director of Information Technology at Harrington Memorial Hospital
